Delivering satisfaction and service quality:a customer-based approach for libraries

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Bibliografiska uppgifter
Huvudupphovsman: Hernon, Peter
Övriga upphovsmän: Whitman, John.R
Materialtyp: Printed Book
Språk:English
Publicerad: New Delhi Indiana Publishing House 2009
Ämnen:
Reference Services (Libraries)- Management > Consumer satisfaction
Search Result 1
Delivering satisfaction and service quality a customer-based approach for libraries /
av Hernon, Peter .
Publicerad 2010
Printed Book
Search Result 2
Delivering satisfaction and service quality a customer-based approach for libraries /
av Hernon, Peter .
Publicerad 2010
Printed Book
Search Result 3
Delivering Satisfaction and Service Quality : A customer-Based Approach for Libraries
av Hernon,Peter
Publicerad 2009
Printed Book
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