Delivering satisfaction and service quality:a customer-based approach for libraries

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Opis bibliograficzny
1. autor: Hernon, Peter
Kolejni autorzy: Whitman, John.R
Format: Printed Book
Język:English
Wydane: New Delhi Indiana Publishing House 2009
Hasła przedmiotowe:
Reference Services (Libraries)- Management > Consumer satisfaction
Search Result 1
Delivering satisfaction and service quality a customer-based approach for libraries /
od Hernon, Peter .
Wydane 2010
Printed Book
Search Result 2
Delivering satisfaction and service quality a customer-based approach for libraries /
od Hernon, Peter .
Wydane 2010
Printed Book
Search Result 3
Delivering Satisfaction and Service Quality : A customer-Based Approach for Libraries
od Hernon,Peter
Wydane 2009
Printed Book
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