Delivering satisfaction and service quality:a customer-based approach for libraries

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Dettagli Bibliografici
Autore principale: Hernon, Peter
Altri autori: Whitman, John.R
Natura: Printed Book
Lingua:English
Pubblicazione: New Delhi Indiana Publishing House 2009
Soggetti:
Reference Services (Libraries)- Management > Consumer satisfaction
Search Result 1
Delivering satisfaction and service quality a customer-based approach for libraries /
di Hernon, Peter .
Pubblicazione 2010
Printed Book
Search Result 2
Delivering satisfaction and service quality a customer-based approach for libraries /
di Hernon, Peter .
Pubblicazione 2010
Printed Book
Search Result 3
Delivering Satisfaction and Service Quality : A customer-Based Approach for Libraries
di Hernon,Peter
Pubblicazione 2009
Printed Book
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