Delivering satisfaction and service quality:a customer-based approach for libraries

פריטים דומים

• Delivering Satisfaction and Service Quality : A customer-Based Approach for Libraries
  מאת: Hernon,Peter
  יצא לאור: (2009)
• Delivering satisfaction and service quality: a cutomer based approach for libraries
  מאת: Peter Hernon
  יצא לאור: (2013)
• Delivering satisfaction and service quality
  יצא לאור: (2009)
• Delivering satisfaction and service quality
  יצא לאור: (2009)
• Delivering satisfaction and service quality a customer-based approach for libraries /
  מאת: Hernon, Peter .
  יצא לאור: (2010)