Delivering satisfaction and service quality:a customer-based approach for libraries

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Détails bibliographiques
Auteur principal: Hernon, Peter
Autres auteurs: Whitman, John.R
Format: Printed Book
Langue:English
Publié: New Delhi Indiana Publishing House 2009
Sujets:
Reference Services (Libraries)- Management > Consumer satisfaction
Search Result 1
Delivering satisfaction and service quality a customer-based approach for libraries /
par Hernon, Peter .
Publié 2010
Printed Book
Search Result 2
Delivering satisfaction and service quality a customer-based approach for libraries /
par Hernon, Peter .
Publié 2010
Printed Book
Search Result 3
Delivering Satisfaction and Service Quality : A customer-Based Approach for Libraries
par Hernon,Peter
Publié 2009
Printed Book
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