Delivering satisfaction and service quality:a customer-based approach for libraries

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Bibliographische Detailangaben
1. Verfasser: Hernon, Peter
Weitere Verfasser: Whitman, John.R
Format: Printed Book
Sprache:English
Veröffentlicht: New Delhi Indiana Publishing House 2009
Schlagworte:
Reference Services (Libraries)- Management > Consumer satisfaction
Search Result 1
Delivering satisfaction and service quality a customer-based approach for libraries /
von Hernon, Peter .
Veröffentlicht 2010
Printed Book
Search Result 2
Delivering satisfaction and service quality a customer-based approach for libraries /
von Hernon, Peter .
Veröffentlicht 2010
Printed Book
Search Result 3
Delivering Satisfaction and Service Quality : A customer-Based Approach for Libraries
von Hernon,Peter
Veröffentlicht 2009
Printed Book
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