Delivering satisfaction and service quality:a customer-based approach for libraries

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Podrobná bibliografie
Hlavní autor: Hernon, Peter
Další autoři: Whitman, John.R
Médium: Printed Book
Jazyk:English
Vydáno: New Delhi Indiana Publishing House 2009
Témata:
Reference Services (Libraries)- Management > Consumer satisfaction
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Delivering satisfaction and service quality a customer-based approach for libraries /
Autor Hernon, Peter .
Vydáno 2010
Printed Book
Search Result 2
Delivering satisfaction and service quality a customer-based approach for libraries /
Autor Hernon, Peter .
Vydáno 2010
Printed Book
Search Result 3
Delivering Satisfaction and Service Quality : A customer-Based Approach for Libraries
Autor Hernon,Peter
Vydáno 2009
Printed Book
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