Citace podle APA

Hernon, P., & Whitman, J. (2009). Delivering satisfaction and service quality: A customer-based approach for libraries. Indiana Publishing House.

Styl Chicago

Hernon, Peter, a John.R Whitman. Delivering Satisfaction and Service Quality: A Customer-based Approach for Libraries. New Delhi: Indiana Publishing House, 2009.

Citace podle MLA

Hernon, Peter, a John.R Whitman. Delivering Satisfaction and Service Quality: A Customer-based Approach for Libraries. Indiana Publishing House, 2009.

Upozornění: Tyto citace jsou generovány automaticky. Nemusí být zcela správně podle citačních pravidel..