Quality management in libraries

Antzeko izenburuak

• Handbook of total quality management
  nork: Mohanty, R.P
  Argitaratua: (2007)
• Total quality management in university libraries /
  nork: Premchand, P .
  Argitaratua: (2009)
• 100 methods for total quality management
  nork: Kanji, Gopal K.
  Argitaratua: (1997)
• Quality management /
  Argitaratua: (2014)
• Management by quality/
  nork: Kume, Hitoshi
  Argitaratua: (2009)