Citação norma APA

Charan, R., & Willigan,Geri. (2007). Know-how: The 8 skills that separate people who perform from those who don't. Random House Business Books.

Citação norma Chicago

Charan, Ram, and Willigan,Geri. Know-how: The 8 Skills That Separate People Who Perform from Those Who Don't. London: Random House Business Books, 2007.

Citação norma MLA

Charan, Ram, and Willigan,Geri. Know-how: The 8 Skills That Separate People Who Perform from Those Who Don't. Random House Business Books, 2007.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.