Citazione APA

Jeston, J., & Nelis, J. (2007). Business process management: Practical guidelines to successful implementations. Butterworth.

Stile di citazione Chicago

Jeston, John, e Johan Nelis. Business Process Management: Practical Guidelines to Successful Implementations. Burlington: Butterworth, 2007.

Citazione MLA

Jeston, John, e Johan Nelis. Business Process Management: Practical Guidelines to Successful Implementations. Butterworth, 2007.

Attenzione: Queste citazioni potrebbero non essere precise al 100%.