Dyfyniad APA

Jeston, J., & Nelis, J. (2007). Business process management: Practical guidelines to successful implementations. Butterworth.

Dyfyniad Arddull Chicago

Jeston, John, and Johan Nelis. Business Process Management: Practical Guidelines to Successful Implementations. Burlington: Butterworth, 2007.

Dyfyniad MLA

Jeston, John, and Johan Nelis. Business Process Management: Practical Guidelines to Successful Implementations. Butterworth, 2007.

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