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LEADER |
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ViArRB |
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20151026132329.0 |
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040 |
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|a Adlib
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082 |
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|a 658.818:336.71(540)
|
245 |
|
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|a Customer relationship management in Indian banking industry
|
250 |
|
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|
260 |
|
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|a New Delhi
|b New century publications
|c 2008
|
300 |
|
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|a xii, 246p.
|
500 |
|
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|a
|
100 |
|
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|a Uppal, R.K.
|e ed. by
|
700 |
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|
942 |
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|c BK
|6 _
|
653 |
|
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|a CRM
|a Customer relationship management
|a Banking- India- CRM
|a CRM- Banking- India
|
999 |
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|c 46444
|d 46444
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952 |
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|a UL
|b UL
|d 2010-06-16
|o 658.818:336.71(540) UPP
|p 00058357
|r 2014-02-21
|w 2010-06-16
|y BK
|