Customer relationship management in Indian banking industry

Antzeko izenburuak

• Customer relationship management : concepts and technologies
  nork: Buttle, Francis
  Argitaratua: (2015)
• Harvard business review on customer relationship management.
  Argitaratua: (2001)
• Customer Relationship Management
  nork: Erickson, Thomas
  Argitaratua: (2012)
• Customer Relationship Management
  nork: Makkar, Urvashi : Makkar, Harinder Kumar
  Argitaratua: (2012)
• Customer Relationship Management : Concepts and Tools
  nork: Buttle,Francis
  Argitaratua: (2009)