Uppal, R. (2008). Customer relationship management in Indian banking industry. New century publications.
Chicago-стиль цитированияUppal, R.K. Customer Relationship Management in Indian Banking Industry. New Delhi: New century publications, 2008.
MLA-цитированиеUppal, R.K. Customer Relationship Management in Indian Banking Industry. New century publications, 2008.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.