APA Citatie

Uppal, R. (2008). Customer relationship management in Indian banking industry. New century publications.

Chicago Style citaat

Uppal, R.K. Customer Relationship Management in Indian Banking Industry. New Delhi: New century publications, 2008.

MLA citatie

Uppal, R.K. Customer Relationship Management in Indian Banking Industry. New century publications, 2008.

Let op: Deze citaties zijn niet altijd 100% accuraat.