Uppal, R. (2008). Customer relationship management in Indian banking industry. New century publications.
Stile di citazione ChicagoUppal, R.K. Customer Relationship Management in Indian Banking Industry. New Delhi: New century publications, 2008.
Citazione MLAUppal, R.K. Customer Relationship Management in Indian Banking Industry. New century publications, 2008.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.