Style de citation APA

Uppal, R. (2008). Customer relationship management in Indian banking industry. New century publications.

Style de citation Chicago

Uppal, R.K. Customer Relationship Management in Indian Banking Industry. New Delhi: New century publications, 2008.

Style de citation MLA

Uppal, R.K. Customer Relationship Management in Indian Banking Industry. New century publications, 2008.

Attention : ces citations peuvent ne pas être correctes à 100%.