Uppal, R. (2008). Customer relationship management in Indian banking industry. New century publications.
シカゴスタイル引用形Uppal, R.K. Customer Relationship Management in Indian Banking Industry. New Delhi: New century publications, 2008.
MLA引用形式Uppal, R.K. Customer Relationship Management in Indian Banking Industry. New century publications, 2008.
警告: この引用は必ずしも正確ではありません.