Fleming, P. (2007). Guide to retail management: Advice on retail operations, customer service and the sales team. Jaico Publishing House.
Trích dẫn kiểu ChicagoFleming, Peter. Guide to Retail Management: Advice on Retail Operations, Customer Service and the Sales Team. Mumbai: Jaico Publishing House, 2007.
Trích dẫn MLAFleming, Peter. Guide to Retail Management: Advice on Retail Operations, Customer Service and the Sales Team. Jaico Publishing House, 2007.
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