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Service quality management in hospitality and tourism

Dettagli Bibliografici
Autore principale:	Kandampully, Jay (ed.by)
Altri autori:	Mok, Connie Sparks, Beverley
Natura:	Printed Book
Lingua:	English
Pubblicazione:	Mumbai Jaico Publishing House 2008
Soggetti:	Hospitality industry - Management > Tourism - Management > Leisure idustry - Management

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