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Service quality management in hospitality and tourism

Manylion Llyfryddiaeth
Prif Awdur:	Kandampully, Jay (ed.by)
Awduron Eraill:	Mok, Connie Sparks, Beverley
Fformat:	Printed Book
Iaith:	English
Cyhoeddwyd:	Mumbai Jaico Publishing House 2008
Pynciau:	Hospitality industry - Management > Tourism - Management > Leisure idustry - Management

Eitemau Tebyg

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Benchmarks in hospitality and tourism
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