APA引文

Kandampully, J., & Mok, C. S. (2008). Service quality management in hospitality and tourism. Jaico Publishing House.

Chicago Edition Citation

Kandampully, Jay, and Connie Sparks Mok. Service Quality Management in Hospitality and Tourism. Mumbai: Jaico Publishing House, 2008.

MLA引文

Kandampully, Jay, and Connie Sparks Mok. Service Quality Management in Hospitality and Tourism. Jaico Publishing House, 2008.

警告：這些引文格式不一定是100％准確.