APA Alıntı

Kandampully, J., & Mok, C. S. (2008). Service quality management in hospitality and tourism. Jaico Publishing House.

Chicago Stili Alıntı

Kandampully, Jay, ve Connie Sparks Mok. Service Quality Management in Hospitality and Tourism. Mumbai: Jaico Publishing House, 2008.

MLA Alıntı

Kandampully, Jay, ve Connie Sparks Mok. Service Quality Management in Hospitality and Tourism. Jaico Publishing House, 2008.