APA সাইটেশন

Kandampully, J., & Mok, C. S. (2008). Service quality management in hospitality and tourism. Jaico Publishing House.

শিকাগো স্টাইলে সাইটেশন

Kandampully, Jay, এবং Connie Sparks Mok. Service Quality Management in Hospitality and Tourism. Mumbai: Jaico Publishing House, 2008.

এমএলএ সাইটেশন

Kandampully, Jay, এবং Connie Sparks Mok. Service Quality Management in Hospitality and Tourism. Jaico Publishing House, 2008.