Koenig, M. E., & Srikantaiah, T. (2008). Knowledge management lessons learned: What works and what doesn't. Ess Ess Publications.
Citação norma ChicagoKoenig, Michael E.D, and T.Kanti Srikantaiah. Knowledge Management Lessons Learned: What Works and What Doesn't. New Delhi: Ess Ess Publications, 2008.
Citação norma MLAKoenig, Michael E.D, and T.Kanti Srikantaiah. Knowledge Management Lessons Learned: What Works and What Doesn't. Ess Ess Publications, 2008.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.