Besterfield, D. H., & ...[et al.]. (2007). Total quality management (3rd ed.). Dorling Kindersley.
シカゴスタイル引用形Besterfield, Dale H., , ...[et al.]. Total Quality Management. 3rd ed. New Delhi: Dorling Kindersley, 2007.
MLA引用形式Besterfield, Dale H., , ...[et al.]. Total Quality Management. 3rd ed. Dorling Kindersley, 2007.
警告: この引用は必ずしも正確ではありません.