Style de citation APA

Besterfield, D. H., & ...[et al.]. (2007). Total quality management (3rd ed.). Dorling Kindersley.

Style de citation Chicago

Besterfield, Dale H., et ...[et al.]. Total Quality Management. 3rd ed. New Delhi: Dorling Kindersley, 2007.

Style de citation MLA

Besterfield, Dale H., et ...[et al.]. Total Quality Management. 3rd ed. Dorling Kindersley, 2007.

Attention : ces citations peuvent ne pas être correctes à 100%.