Quality: from customer needs to customer satisfaction

समान संसाधन

• Comparative study of customer satisfaction in
  द्वारा: Vijay Prakash Gupta & Agarwal P K
• Managing quality: A practical guide to customer satisfaction
  द्वारा: Murthy, D B N
  प्रकाशित: (1999)
• Quality: Sustaining customer service
  द्वारा: Taylor, Lynda King
  प्रकाशित: (1993)
• Drivers of customer satisfaction in libraries:
  द्वारा: Chaminda Jayasundara
• Quality values banking : effective management systems that in create earnings, lower costs, anD provide competitive customer service
  द्वारा: Gray, Janet L
  प्रकाशित: (1992)