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Quality: from customer needs to customer satisfaction
| Главный автор: | Bergman, Bo |
|---|---|
| Другие авторы: | Klefsjo, Bengt Ashing, Karin |
| Формат: | Printed Book |
| Язык: | English |
| Опубликовано: |
New Delhi
Overseas Press
2006
|
| Редактирование: | 2nd ed. |
| Предметы: |
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