Quality: from customer needs to customer satisfaction

Gelijkaardige items

• Comparative study of customer satisfaction in
  door: Vijay Prakash Gupta & Agarwal P K
• Managing quality: A practical guide to customer satisfaction
  door: Murthy, D B N
  Gepubliceerd in: (1999)
• Quality: Sustaining customer service
  door: Taylor, Lynda King
  Gepubliceerd in: (1993)
• Drivers of customer satisfaction in libraries:
  door: Chaminda Jayasundara
• Quality values banking : effective management systems that in create earnings, lower costs, anD provide competitive customer service
  door: Gray, Janet L
  Gepubliceerd in: (1992)