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Quality: from customer needs to customer satisfaction
| 第一著者: | Bergman, Bo |
|---|---|
| その他の著者: | Klefsjo, Bengt Ashing, Karin |
| フォーマット: | Printed Book |
| 言語: | English |
| 出版事項: |
New Delhi
Overseas Press
2006
|
| 版: | 2nd ed. |
| 主題: |
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