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Quality: from customer needs to customer satisfaction
| 1. Verfasser: | Bergman, Bo |
|---|---|
| Weitere Verfasser: | Klefsjo, Bengt Ashing, Karin |
| Format: | Printed Book |
| Sprache: | English |
| Veröffentlicht: |
New Delhi
Overseas Press
2006
|
| Ausgabe: | 2nd ed. |
| Schlagworte: |
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