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Quality: from customer needs to customer satisfaction
| Main Author: | |
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| Other Authors: | |
| Format: | Printed Book |
| Language: | English |
| Published: |
New Delhi
Overseas Press
2006
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| Edition: | 2nd ed. |
| Subjects: |
| Item Description: | |
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| Physical Description: | 606p. |
| ISBN: | 81-88689-47-5 |