Lighter, D. E., & Fair, D. C. (2004). Quality management in health care: Principles and methods (2nd ed.). Jones and Bartlett.
Citação norma ChicagoLighter, Donald E., and Douglas C. Fair. Quality Management in Health Care: Principles and Methods. 2nd ed. Boston: Jones and Bartlett, 2004.
Citação norma MLALighter, Donald E., and Douglas C. Fair. Quality Management in Health Care: Principles and Methods. 2nd ed. Jones and Bartlett, 2004.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.