APA citiranje

Purohit, H. C. (2004). Consumer satisfaction and complaining behaviour. Mittal Publications.

Chicago Edition Citation

Purohit, H. C. Consumer Satisfaction and Complaining Behaviour. New Delhi: Mittal Publications, 2004.

MLA citiranje

Purohit, H. C. Consumer Satisfaction and Complaining Behaviour. Mittal Publications, 2004.