Purohit, H. C. (2004). Consumer satisfaction and complaining behaviour. Mittal Publications.
Chicago Style citaatPurohit, H. C. Consumer Satisfaction and Complaining Behaviour. New Delhi: Mittal Publications, 2004.
MLA citatiePurohit, H. C. Consumer Satisfaction and Complaining Behaviour. Mittal Publications, 2004.
Let op: Deze citaties zijn niet altijd 100% accuraat.