Citazione APA

Purohit, H. C. (2004). Consumer satisfaction and complaining behaviour. Mittal Publications.

Stile di citazione Chicago

Purohit, H. C. Consumer Satisfaction and Complaining Behaviour. New Delhi: Mittal Publications, 2004.

Citazione MLA

Purohit, H. C. Consumer Satisfaction and Complaining Behaviour. Mittal Publications, 2004.