एपीए उद्धरण

Purohit, H. C. (2004). Consumer satisfaction and complaining behaviour. Mittal Publications.

शिकागो स्टाइल उद्धरण

Purohit, H. C. Consumer Satisfaction and Complaining Behaviour. New Delhi: Mittal Publications, 2004.

एमएलए उद्धरण

Purohit, H. C. Consumer Satisfaction and Complaining Behaviour. Mittal Publications, 2004.