Purohit, H. C. (2004). Consumer satisfaction and complaining behaviour. Mittal Publications.
Dyfyniad Arddull ChicagoPurohit, H. C. Consumer Satisfaction and Complaining Behaviour. New Delhi: Mittal Publications, 2004.
Dyfyniad MLAPurohit, H. C. Consumer Satisfaction and Complaining Behaviour. Mittal Publications, 2004.
Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.