Purohit, H. C. (2004). Consumer satisfaction and complaining behaviour. Mittal Publications.
Chicago Edition CitationPurohit, H. C. Consumer Satisfaction and Complaining Behaviour. New Delhi: Mittal Publications, 2004.
Cita MLAPurohit, H. C. Consumer Satisfaction and Complaining Behaviour. Mittal Publications, 2004.
Atenció: Aquestes cites poden no estar 100% correctes.