Purohit, H. C. (2004). Consumer satisfaction and complaining behaviour. Mittal Publications.
Chicago Edition CitationPurohit, H. C. Consumer Satisfaction and Complaining Behaviour. New Delhi: Mittal Publications, 2004.
MLA Edition CitationPurohit, H. C. Consumer Satisfaction and Complaining Behaviour. Mittal Publications, 2004.
Warning: These citations may not always be 100% accurate.