Nakkiran, S. (2004). Business process outsourcing (BPO): Concept, current trends, management, future challenges. Deep & Deep Publications Pvt. Ltd.
シカゴスタイル引用形Nakkiran, S. Business Process Outsourcing (BPO): Concept, Current Trends, Management, Future Challenges. New Delhi: Deep & Deep Publications Pvt. Ltd, 2004.
MLA引用形式Nakkiran, S. Business Process Outsourcing (BPO): Concept, Current Trends, Management, Future Challenges. Deep & Deep Publications Pvt. Ltd, 2004.
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