Mancini, M. (2003). Connecting with customers: How to sell, service and market the travel product. Prentice Hall.
Čikaški stil citiranjaMancini, Marc. Connecting with Customers: How to Sell, Service and Market the Travel Product. New Jersey: Prentice Hall, 2003.
MLA način citiranjaMancini, Marc. Connecting with Customers: How to Sell, Service and Market the Travel Product. Prentice Hall, 2003.
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