Mancini, M. (2003). Connecting with customers: How to sell, service and market the travel product. Prentice Hall.
Chicago Edition CitationMancini, Marc. Connecting with Customers: How to Sell, Service and Market the Travel Product. New Jersey: Prentice Hall, 2003.
Cita MLAMancini, Marc. Connecting with Customers: How to Sell, Service and Market the Travel Product. Prentice Hall, 2003.
Atenció: Aquestes cites poden no estar 100% correctes.