Implementing digital reference services: setting standards and making it real

Eitemau Tebyg

• The virtual reference desk: creating a reference future
  gan: Lankes, R.David [ed.]
  Cyhoeddwyd: (2006)
• Virtual reference service from competencies to assessment
  gan: Lankes, David R...[et.al]; ed
  Cyhoeddwyd: (2008)
• Virtual reference desk Creating a reference future /
  gan: Lankes, R. David, Ed., Etc
  Cyhoeddwyd: (2006)
• Revisiting library reference services
  gan: Cherian Mathew
  Cyhoeddwyd: (2013)
• Reference services /
  gan: Ranganathan, S R .
  Cyhoeddwyd: (2008)