APA Edition Citation

Lankes, D. R., & McClure, C. R. P. (2003). Implementing digital reference services: Setting standards and making it real. Facet Publishing.

Chicago Edition Citation

Lankes, David R., and Charles R. Pomerantz McClure. Implementing Digital Reference Services: Setting Standards and Making It Real. London: Facet Publishing, 2003.

MLA Edition Citation

Lankes, David R., and Charles R. Pomerantz McClure. Implementing Digital Reference Services: Setting Standards and Making It Real. Facet Publishing, 2003.