Παραπομπή APA

Gentle, M. (2002). The CRM project management handbook: Building realistic expectations and managing risk. Kogan page Ltd.

Παραπομπή Chicago Style

Gentle, Michael. The CRM Project Management Handbook: Building Realistic Expectations and Managing Risk. London: Kogan page Ltd, 2002.

Παραπομπή MLA

Gentle, Michael. The CRM Project Management Handbook: Building Realistic Expectations and Managing Risk. Kogan page Ltd, 2002.