载入...

QR Code

Successful service operations management

other_versions_link

书目详细资料
主要作者:	Metters, Richard
其他作者:	King-Metters, Kathryn Pullman, Madeleine
格式:	Printed Book
语言:	English
出版:	Canada South-Western 2003
主题:	Customer service- Management

相似书籍

Successful service operations management
由: Metters, Richard; Metters Kathryn King; Pullman, Model; Walton, Steve
出版: (2006)

Successful service operations management /
由: Metters, Richard .
出版: (2001)

Customer service in co-operative banks /
由: Dileep, A. S.
出版: (2010)

Customer-driven services management/
由: Balachandran, S
出版: (1999)

Design and operation of customer service systems
由: Bender, Paul S.
出版: (1976)

Customer service building successful skills for the twenty - first century
由: Lucas, Robert W
出版: (2012)

Service chain management : technology innovation for the service business /
出版: (2008)

Service recovery paradox: success parameters
由: Anupam Krishna

Successful Service operations Management
由: Metters, Richard
出版: (2004)

Successful Service Operations Management
由: Metters,Richard
出版: (2006)

Successful Service Operations Management
由: Metters,Richard
出版: (2013)

Service operations management: improving service delivery/
由: Johnston, Robert
出版: (2012)

Customer driven services management /
由: Bakachandran , S .
出版: (2004)

Customer service operations : the complete guide
由: Blanding, Warren
出版: (1991)

Customer- driven services management
由: Balachandran, S
出版: (1999)

Customer service: empowerment and entrapment
出版: (2001)

How to turn Customer Service into Customer Sales
由: Bernand Katz
出版: (2000)

Providing exceptional customer service /
由: Rowson, Pauline .
出版: (2005)

Customer service excellence: trends and strategies /
由: Nageswara Rao S B
出版: (2004)

Service marketing,2e : Operation,Management,and Strategy
由: Kanneth E Clow and David L Kurtz
出版: (2003)

Service design for business : a practical guide to optimizing the customer experience /
由: Reason, Ben
出版: (2016)

Customer-driven services management
由: S.Balachandran
出版: (1999)

Effective customer service: ten steps for technical professions/
由: Goetsch, David L.
出版: (2004)

A Study on customer Service Measurement in Supermarkets to Ascertain the Service Quality Gaps
由: Aysha Shahna,M

Principles of services marketing
由: Palmer, Adrian; Author
出版: (2001)

CRM model design for customer services in bank
由: Dinesh D Bhakkad

Service breakthroughs : Changing the rule of the game
由: Heskett, James L
出版: (1990)

Service management and operations
由: Haksever, Cengiz
出版: (2000)

Call centre success
由: Finch, Lloyd C.
出版: (2005)

Tompeters reinventing work : the professional service from 50
由: Peters, Tom
出版: (1999)

Customer service: a practical approach/
由: Harris, Elaine K.
出版: (2013)

Marketing of Services
由: Bhat,Mushtaq.A
出版: (2006)

Customer service training 101 : quick and easy techniques that get great results /
由: Evenson, Renee
出版: (2005)

Services marketing: integrating customer focus across the firm
由: Bitner, Mary Jo; Author, et al.
出版: (2003)

Services: marketing, operations and management /
出版: (2009)

Complete idiot`s guide to great customer service
由: Karr,Ron
出版: (1998)

Services marketing /
由: Rama Mohana Rao, K.
出版: (2013)

Services marketing :
由: Lovelock, Christopher H.
出版: (2018)

Services marketing :
由: Lovelock, Christopher H.
出版: (2018)

Service operations management
由: Metters,Richard; King-metters, Kathryn; Pullman, Madeleine; Walton, Steve
出版: (2006)