Laddar...

QR-kod

Successful service operations management

other_versions_link

Bibliografiska uppgifter
Huvudupphovsman:	Metters, Richard
Övriga upphovsmän:	King-Metters, Kathryn Pullman, Madeleine
Materialtyp:	Printed Book
Språk:	English
Publicerad:	Canada South-Western 2003
Ämnen:	Customer service- Management

Liknande verk

Successful service operations management
av: Metters, Richard; Metters Kathryn King; Pullman, Model; Walton, Steve
Publicerad: (2006)

Successful service operations management /
av: Metters, Richard .
Publicerad: (2001)

Customer service in co-operative banks /
av: Dileep, A. S.
Publicerad: (2010)

Customer-driven services management/
av: Balachandran, S
Publicerad: (1999)

Design and operation of customer service systems
av: Bender, Paul S.
Publicerad: (1976)

Customer service building successful skills for the twenty - first century
av: Lucas, Robert W
Publicerad: (2012)

Service chain management : technology innovation for the service business /
Publicerad: (2008)

Service recovery paradox: success parameters
av: Anupam Krishna

Successful Service operations Management
av: Metters, Richard
Publicerad: (2004)

Successful Service Operations Management
av: Metters,Richard
Publicerad: (2006)

Successful Service Operations Management
av: Metters,Richard
Publicerad: (2013)

Service operations management: improving service delivery/
av: Johnston, Robert
Publicerad: (2012)

Customer driven services management /
av: Bakachandran , S .
Publicerad: (2004)

Customer service operations : the complete guide
av: Blanding, Warren
Publicerad: (1991)

Customer- driven services management
av: Balachandran, S
Publicerad: (1999)

Customer service: empowerment and entrapment
Publicerad: (2001)

How to turn Customer Service into Customer Sales
av: Bernand Katz
Publicerad: (2000)

Providing exceptional customer service /
av: Rowson, Pauline .
Publicerad: (2005)

Customer service excellence: trends and strategies /
av: Nageswara Rao S B
Publicerad: (2004)

Service marketing,2e : Operation,Management,and Strategy
av: Kanneth E Clow and David L Kurtz
Publicerad: (2003)

Service design for business : a practical guide to optimizing the customer experience /
av: Reason, Ben
Publicerad: (2016)

Customer-driven services management
av: S.Balachandran
Publicerad: (1999)

Effective customer service: ten steps for technical professions/
av: Goetsch, David L.
Publicerad: (2004)

A Study on customer Service Measurement in Supermarkets to Ascertain the Service Quality Gaps
av: Aysha Shahna,M

Principles of services marketing
av: Palmer, Adrian; Author
Publicerad: (2001)

CRM model design for customer services in bank
av: Dinesh D Bhakkad

Service breakthroughs : Changing the rule of the game
av: Heskett, James L
Publicerad: (1990)

Service management and operations
av: Haksever, Cengiz
Publicerad: (2000)

Call centre success
av: Finch, Lloyd C.
Publicerad: (2005)

Tompeters reinventing work : the professional service from 50
av: Peters, Tom
Publicerad: (1999)

Customer service: a practical approach/
av: Harris, Elaine K.
Publicerad: (2013)

Marketing of Services
av: Bhat,Mushtaq.A
Publicerad: (2006)

Customer service training 101 : quick and easy techniques that get great results /
av: Evenson, Renee
Publicerad: (2005)

Services marketing: integrating customer focus across the firm
av: Bitner, Mary Jo; Author, et al.
Publicerad: (2003)

Services: marketing, operations and management /
Publicerad: (2009)

Complete idiot`s guide to great customer service
av: Karr,Ron
Publicerad: (1998)

Services marketing /
av: Rama Mohana Rao, K.
Publicerad: (2013)

Services marketing :
av: Lovelock, Christopher H.
Publicerad: (2018)

Services marketing :
av: Lovelock, Christopher H.
Publicerad: (2018)

Service operations management
av: Metters,Richard; King-metters, Kathryn; Pullman, Madeleine; Walton, Steve
Publicerad: (2006)